Store Manager

Job Summary:

As the Store Manager, you will be responsible for the overall management of the store, ensuring a high level of customer satisfaction and meeting sales targets. You will lead and develop a team of sales associates, manage inventory, and uphold the brand’s visual and operational standards. Your leadership will be crucial in fostering a positive workplace culture while ensuring the store achieves its performance objectives.

Key Responsibilities:

• Sales & Performance Management
• Achieve and exceed sales targets through effective store management and strategic initiatives.
• Analyze sales reports and metrics to identify trends and opportunities for improvement.
• Develop action plans to maximize store performance and enhance customer experience.
• Customer Experience:
• Ensure a welcoming and engaging shopping environment that resonates with the brand’s image.
• Train and mentor staff on customer service best practices and product knowledge.
• Handle customer inquiries and complaints promptly and professionally, ensuring customer satisfaction.
• Team Leadership:
• Recruit, train, and develop store associates to create a high-performing team.
• Conduct regular performance evaluations and provide constructive feedback.
• Foster a positive and inclusive team culture that motivates employees and promotes collaboration.
• Inventory Management:
• Oversee inventory levels and stock management, ensuring timely replenishment and loss prevention measures.
• Conduct regular stock audits and manage visual merchandising to align with brand standards.
• Collaborate with the corporate team on inventory forecasting and purchasing decisions.
• Operational Excellence:
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgeting, payroll, and scheduling to optimize labor costs and maximize productivity.
• Maintain the store’s cleanliness, organization, and visual presentation in accordance with brand guidelines.

Qualifications:

• Proven experience as a Store Manager or in a similar retail management role, preferably in fashion or apparel.
• Strong leadership skills with the ability to motivate, inspire, and develop a diverse team.
• Excellent communication and interpersonal skills, with a customer-centric mindset.
• Solid understanding of retail operations, including sales forecasting, merchandising, and inventory management.
• Ability to analyze data and derive actionable insights to drive sales performance.
• Flexibility to work evenings, weekends, and holidays as needed.
• Passion for fashion and staying up-to-date with industry trends.